§ 4–281.04. Notice of changes to services or supports.

(a)(1) The Department shall provide written notice by U.S. postal mail and, where possible, by electronic mail, to a program participant before terminating, reducing, or changing the program participant's support services.

(2) The notice shall advise the program participant of the:

(A) Action the Department plans to take;

(B) Reason for the action;

(C) Date the action will be taken; and

(D) Program participant's right to request a hearing as provided under § 4-281.05.

(b) A program participant shall be considered to have received the notice required by this subsection upon the notice's postmark date or upon the send date if the notice was also sent via electronic mail, whichever date is earlier.