Subchapter II. Establishment of a Long-Term Care Ombudsman Program. § 7–702.01. Purpose and functions. § 7–702.02. Long-Term Care Ombudsman — appointment; vacancy. § 7–702.03. Long-Term Care Ombudsman — Training and experience. § 7–702.04. Long-Term Care Ombudsman — Powers and duties. § 7–702.05. Complaint investigation. § 7–702.06. Confidentiality of records and identities of residents. § 7–702.07. Immunity from liability.