Code of the District of Columbia

§ 7–2071.10. Requirements for health benefits plans and HealthCare Alliance.

(a) Health benefits plans and the HealthCare Alliance shall:

(1) Include in their marketing and membership materials information regarding the availability of the Ombudsman Program;

(2) Send annually to their members notification of the availability of the Ombudsman Program; and

(3) Provide members the telephone number of the Ombudsman Program upon request.

(b) A health benefits plan may use the one-page, easy-to-read flyer developed by the Ombudsman Program to describe its services to meet the notice requirements under subsection (a)(1) and (2) of this section.